Help & Support

We like to keep things as clear and simple as possible.

Pay My Bill

Your bill explained
and how to pay


Bill Payments

Your Meter

How to read your
energy meter


Meters Explained

FAQ’s

Find the answers to our most
commonly asked questions


Learn More

Contact Us

We’re here to help
with any enquiry


Call Us

Green Star Energy is about to launch a Smartphone app and new-look My Account to allow customers to manage their account on the go. If you would like to be part of the trial, please provide your email address below. Privacy Policy

We're listening

If you are dissatisfied please let
us know, we want to fix it.

Customer Feedback ›

If you smell Gas

What to do in case of an emergency

Read More ›